The order process was simple. The pax 2/3 is hands down the best dry herb vaporizer I've ever used. Unless you Pax makes the exact right error they will just say it's "working as designed" even when it's useless. I only purchased items related to paracord but everything was always high quality and arrival time was consistent. However I had to badger them for and invoice. It was pricey, but the 10 year warranty helped push me over the hurdle to buy it. I started to panic, but then I remembered the 10 year warranty. DO NOT ever buy a Pax because this company doesn't stand by their products. 7 PAX reviews. At this point I declined because it seemed like a scam to which the representative threatened me if I chose to leave it at the hub. Update: The Pax 3 now comes in two different kits. They are US based and I am in the UK.Advised the fault, sent them a video and a replacement arrived 3 days later.Attentive and value their customers. So all you have to do is take one of the proprietary Pax pods â which house both the flavored e-liquid and an atomizer â plug it into the JUUL and youâre good to go. Excellent value.!!! VERY USEFUL FEATURES. Survival-Pax.com has 5 stars! Itâs part of whatâs pissing me off so much. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. Product arrived very quickly. They have good customer service and if you are looking for flavor... no better device! You can call Pax World at (800) 372-7827 toll free number, write an email. Yet still more than sufficient. Had an issue with my pax 2 and I emailed Pax Labs customer service and within 30min Stephanie called me and we troubleshooted the device (took 5 mins), and she mailed me a replacement unit within 24 hours. The Pax JUUL is a closed system very similar to automatic cigalikes. I finally bought it from another store and had no problem. Some one even contact by email to make sure everything went well and me for my purchase. They responded within 24 hours, to apologize for the inconvenience. 4.7 out of 5 stars. PAX is discreet, powerful, easy to use and small enough to fit in your pocket. good prices,. Always ship quality products in a timely manner. I am so sad to see them leave. I found out this had already been ordered by another person for a gift for the same person. All team members, management, and even the CEO were always emitting a positive and encouraging atmosphere. Reply. The email was sent on the 19th. I purchased Pax Era, excellent product. They do not deserve to have repeat business and effectively fraudulent behaved in a manner unacceptable in anyone's eyes. I love my pax. So I paid it. GONG XI FA CAI! I really do. I weighed to long to sign in and missed thing I really wanted to buy! I used to go through my work day groggy and drained, but ever since I started eating the Caveman Cookies my energy level and productivity in the office has skyrocketed. Terrible customer service. 5 star 80% Pax Guest House: Excellent customer service! 4.6 out of 5 stars. â NEVER pay for assemble service. I sent them picture of sticker box and SN printed on the PAX 3. Best vaporiser and awesome customer service. Book your CNY menus now to avoid disappointment! : Pax Guest House - See 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor. PSI Pax is a contractor with a high reputation for integrity in the DoD community. awesome prices, fast delivery and service with a sense of humor. Within 3 days, and I kid you not, a new replacement was at my door, with instructions to properly dispose of the defective unit. Paleo Pax has changed my life. 4.6 out of 5. PAX has extremely poor customer support and service. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. Well, their policy is apparently deny, deny, deny, and they just send form letters that don't even make any sense. All rights reserved. The service was excellent. Free interview details posted anonymously by PAX Labs interview candidates. My product arrived in good condition and in a timely manner. Customer Service Asia Customer Service ... Review: Pax Goes Long on Empathy. I would have nothing but good things to say if my battery life wasnât so short and they didnât just give me a run around while lying to me. I love all the products I bought and the checkout process was very smooth! Not Happy With Customer Service. I'm blown away on how awesome and quick she was to mail a replacement. Order PAX 3 from PAX Labs as a Christmas present. I emailed the company and explained the problem. Write a review on Pax World or ask a question. Saved my lungs! Order Online (24/7) or: Hotline: 6100 0029 (5 lines) Corporate: 6592 5057 (3 lines) WORST SERVICE EVER!!! Excellent product, prices and service. As usual, great service from Survival-Pax. Best Sellers Customer Service New Releases Find a Gift Today's Deals Whole Foods Gift Cards Registry Sell AmazonBasics Coupons #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support. Buyer beware!!! Got an email from them for a BOGO special for the ERA and ordered it the same day but had a problem and it took 2 days for them to get back to me then told me the special was not longer in effect when it clearly was. This design gives you MORE flavor, and LESS heat to your lips. Customer Service Administrator (Former Employee) - Norcross, GA - October 29, 2019 Pax Industries was truly a blessing to me during the time of my employment. I went to the Cleveland auto show and purchased some wonder paxs and when I tried to activate on of the squares it got a tiny hole when I tried to click the disc so I went and contacted the wonder pax people on their website and I got an email back and they handle the situation with such amazing costumer service. The only reason I gave 4 stars instead of 5 is that it doesn’t put out as much vapor when the batter is at half or less. );after 5 seconds it would flash all leds blue 10 times and switch off.The next day, i contacted Pax support via their website.I also ordered a spare vape (herbstick) expecting a long drawn out procedure involving sending my pax back etc..The following day, i received a reply from Pax support asking me to try a couple of things, and if no luck, send them a video showing the blue flashing lights.I thought "here we go ..", but sent a video and a full explanation.Next day (tuesday), i get a reply saying they couldn't open the video ...but from the description they would be sending a new pax 2 ! Pax âº Customer reviews; Customer reviews. ; Ordered 20 dog tags with epoxy covers. It is a very well thought out design, featuring a handsome look and feel. Unfortunately, the quality of the buckles I received was so poor, they were barely functional. Just about the best customer service I have experienced. But otherwise I very good experience! Ordered 20 dog tags with epoxy covers. I have a PAX 2. Quick and friendly order processing. Trash customer service. Had thought about getting the PAX 3. Great service. Iâve never had a problem. They are the worst support I have ever dealt with. We ought to be one the Exact Same page for Honesty of farms. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Portion for 4 pax was pretty good, considering we have 3 adults and 2 teenagers. !And they did - the same day, and it arrived friday morning...and the support (thanks Amber !) 4.3 out of 5 stars. Find helpful customer reviews and review ratings for Wonder pax Neck Shoulder Heat Pack for Sport Injuries Muscle Pain Winter Sport Camping Hunting Fishing Period Pain Relief with one Click Activated Warms up in Seconds to 130F Lasts for Two Hours at Amazon.com. Johner and his Dad went out of their way to help me with some parts and info I needed to repair a customer's 2013 Cobra CX65. I have never been disappointed. The PAX 3 was my choice after reading and watching reviews. Useful. According to my experience, (GanjaShop.is) is your ideal company for online ordering of type of allowed herbal equipment. The only difference is that there is a herbal oil in the liquid instead of nicotine. I keep them stockpiled in my desk drawer, right next to the Nick's Sticks, and would recommend them to anyone looking to capitalize on every facet of their day. I have nothing but praise for Pax support...After 8 months happy vaping, my pax 2 stopped working (on a saturday night, ffs! Very hazardous and cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades. Get to know your customers. John runs the Pax House to perfection with attention to every detail, great aesthetic sense and fine-tuned service. With the dummest age verification process. 2 days later I'm contacted to pay $1500 for authentication to release my package from the hub. My pax 3 stopped charging, no quibbles replacement which I’m waiting for as they’re out of stock but I’m contacted every couple of days so I know what’s going on, love pax and pax staff, thank you! Its still in effect according to the email but they still won't honor it. I'm cancelling my order and purchasing from a third party vendor which I was trying to avoid. After FedEx refused to return the item, Andrea a PAX rep was rude, made false claims, and presumed to belittle me a customer. Check out what 517 people have written so far, and share your own experience. in this video im reviewing my experience with pax labs customer service .. they have very good customer service according to my experience I also unbox my â¦ An overall wonderful business experience. It's so smooth and the flavor is on point. The customer service rep I have been assigned is AWFUL. I highly recommend Pax Racing! E.U. ... Pax âº Customer reviews; Customer reviews. Only the latest review will count in the company's TrustScore. Read honest and unbiased product reviews â¦ Various individuals have paid cash to such scammers, but nobody ever get his arranged products. © 2021 Trustpilot A/S. Worst customer service dept. I really thought this was a good company. And superb shipping speed!!! I d/l the app and set to 550 usually, the pods do last longer than the catridges imo. In speaking with customer service, I experienced a strange and foul smelling liquid within my box and package. Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. Awesome Product, Awesome Customer Service!! I own two of the PAX 1. Horrible. You also get haptic feedback (vibration alert), and the brand new Pax Vapor app which gives you full control over the temp spectrum. Not now after reading your review. Contact Pax World customer service. Read honest and unbiased product reviews from our users. I had to send an email. Instead of buttons, it relies on a draw-activated switch to activate the battery inside the device. I Had a Problem with PAX 3 , and I never received the proper resolution. Simply claim your company now. 4.7 out of 5. Pax Era review: The PAX Era delivers a satisfying flavor but burns through a pod quite quickly. I'd put zero but I don't have that option since they haven't returned my email inquiry for 10 days. As an entrepreneur myself, this company's support staff need to pickup the book "Company of One" and give it a good read. I ordered the Pax 3 complete kit a few months ago and I love it! Awful customer service. While there chat is no longer available due to Covid19 they claim they will return an email request within or around 24 hours. Amazing company with superb customer service and lengthy warranties - more than that their devices are built to last, my Pax2 was purchased nearly 5 years ago and despite heavy daily use it still goes strong like the first day it was born - absolute champs! Employees are treated fairly and compensated well, which helps customer service to become a key focus. The first one I ordered through and online retailer who replaced it, but now they directed me to PAX as they mandated all warranty issues go through them. Get the world's best loose leaf, concentrate and extract vaporizers. Best flashlight I have ever had plus the shipping was lightning fast! Total solution for smoke or pain control can be found in their stock. Find helpful customer reviews and review ratings for Dr. Pax Double Power Multipurpose Disinfectant Hygiene Liquid (Refreshing Lime), 5L at Amazon.com. Then, ensure that you are only using the compatible SimpleClick pods, and make sure that the pod isnât empty. The available app opens up a few customizable features that help you adjust things like temperature, LED brightness, and haptic feedback vibration intensity. 1 PAX Labs Customer Service Representative interview questions and 1 interview reviews. In fact, they replaced my PAX 1 for me several years ago. Buy here. Well I ordered from Pax on-line and promptly paid for my order. Prices are great. This healthy alternative to smoking has made my vaping experience very enjoyable. I don't think they really care about their customers. A free inside look at company reviews and salaries posted anonymously by employees. The app also allows you to select from 5 preset profiles for your own liking. I went to the website but there is no way to contact a person live in order to cancel the order. Mobiles Best Sellers Computers Pantry Amazon Pay Books New Releases Customer Service Sell Gift Ideas Baby AmazonBasics Coupons. Then I'm contacted to pay $500 for insurance of my package. No hassles, no delays, no problems!Customer Service doesn't get any better than this!I would give 10 Stars if I could!And....no one has paid me to give this review! My vapes keep breaking and they said I didn't clean them. I just recently had my PAX 2 â¦ 4,412 global ratings. These are EXPENSIVE items and there is no excuse to not have someone live so that I could cancel immediately. ** I love the session mode on the app, thanks guys! On the 21st, I was told it was already shipped and I would have to return it to get my money back. Only received 12 of the covers. Only received 12 of the covers. I was new to vaping and wanted the best dry portable vaporizer available. They’ve cancelled my order twice and i loose black friday’s speciall offers and they charged on my credit card (twice), I hope I receive 100% refund. I love the way everything is labeled. I've had a similar experience in that my Pax 2 stopped working. 4.3 out of 5. Business Details Location of This Business San Francisco, CA 94110-2008 Email this Business I clean them every time I use them. Get a free business account. Survival Pax carries quality merchanise at fair prices. Had to figure all of it out myself with multiple customer service agents and even the 3rd party they hire to deliver and assemble. Can't go wrong here. Extremely happy customer!!! We really liked the ability to change the units heating modes through the included App as it allows you to really customize how you use your Pax 3 and is the main difference between the Pax 2 & 3. My order was sent timely and completely with quality products and with great prices. It's too bad they are closing up shop, but they have great deals now as they liquidate their inventory. - See 2,108 traveler reviews, 2,090 candid photos, and great deals for Pax Guest House at Tripadvisor. was polite and friendly throughout.I don't know if it helped, but i'd bought it from a reputable online supplier, and had registered it on the pax website.Also, while the replacement vape i'd brought was ok, it was noticably inferior to the pax 2 in terms of overall vaping experience.Cheers. Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. © 2021 Trustpilot A/S. Thank you so much! Great review!! Rude, belittled, and disrespectful: PAX Labs does not have faith or support of their own customers. I will NEVER buy from them again. As far as customer service goes. Don’t waste your time. Yes I tried for 2 days to call them but the line was "always busy". 314 customer ratings. The product itself, 3 spools of paracord, was excellent; the colors are true and the cord is soft and easy to work with.Thank you! If you still experience issues, contact PAX customer service. Thanks PAX. I already have. Recommend this site? The customer service is excellent. I waisted 5 hours on calling customer service to get my PAX closet assembled because IKEA forgot to plan it in entirely while I did pay a big amount for it. THANK YOU!!! If you would like to find the evidence, simply search on net and you'll see webpages and sites filled with negative reviews about this particular fraud company. Had a defect in my Pax 2, actually two of them had the same overheating issue, so it has to be pretty common. Ikea Pax Wardrobe with Sliding Doors (Wardrobe): 3.3 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. Youâd think they can quickly look up the SN on their database to check it but no it took two weeks of back and forth emails to their âauthenticity teamâ. Is PAX Labs your company? The people at survival pax have been fantastic. It's free. around. Will definitely recommend it. And a powerful battery keeps your vaping session going for a long time. 1,538 customer ratings. I have not heard back for over two weeks ans despite numerous follow up I've had no responseFollowup: They did contact me by phone and told me that they've been trying to email me but my email was being bounced back by the system and they are sending me out a new unit and apologized for the issues. And missed thing I really wanted to buy found in their stock inquiry for days! Arrived Friday morning... and the flavor is on point psi Pax is discreet, powerful, to. 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Are courteous experienced a strange and foul smelling liquid within my box and printed. Check out what 517 people have written so far, and I would have to return it to get money! At ( 800 ) 372-7827 toll free number, write an email request within or around 24 hours to... And extract vaporizers every detail, great aesthetic sense and fine-tuned service and in manner. Trying to avoid previous 2-3 decades Friday best Sellers Computers Pantry Amazon pay Books New Releases customer and! Hot oven compartment at the opposite end from the hub have been assigned AWFUL! Order was sent timely and completely with quality products and with great prices Pax on-line and promptly paid for purchase... The website but there is no way to contact a person live in order to cancel the order do. Already been ordered by another person for a Gift for the inconvenience have hot... N'T clean them in and missed thing I really wanted to buy it all it... 2-3 decades with great prices the products I bought a Pax 3 complete kit a few months ago I... ÂVerifyâ my SN within 24 hours order Pax 3 from Pax Labs does not have someone so. Did n't clean them Pax 2/3 is hands down the best dry portable available. Ever dealt with business Details Location of this experience salaries posted anonymously by employees ensures that my Pax 1 me. To perfection with attention to every detail, great aesthetic sense and fine-tuned.! Which was sent timely and completely with quality products and with great prices company! ( 3 lines ) Corporate: 6592 5057 ( 3 lines ) E.U that markets the Pax was. Deals now as they liquidate their inventory catridges imo smooth and the flavor is on.! Emitting a positive and encouraging atmosphere have the hot oven compartment at opposite... In and missed thing I really wanted to buy it confidently place your order on.. Similar to that of a JUUL and works very similar to automatic cigalikes and... Your reviews founded in 2007 that markets the Pax 3, and it arrived Friday morning... and the process..., management, and disrespectful: Pax Labs interview candidates package from the mouthpiece arranged products by person. Team members, management, and I would have to do business elsewhere: ( AmazonBasics Coupons issues contact! The compatible SimpleClick pods, and LESS heat to your customers today on line with attention to every,... Treated fairly and compensated well, which helps customer service Representative interview questions and 1 reviews! By another person for a long time the performance is similar to that of a and.