How to Change the User Code Length. How to change the length of the user code. Looking for more answers? Ask below. The problem I’m having is my Schlage Encode Connect Deadbolt (Camelot) The smart lock is connecting to ST and it lets me lock, unlock and see remaining battery BUT I cannot add/remove user codes. You can see this post to compare lock models. Run Hello Home phrases based on lock/unlock events. Schlage Connect™ Managing User Codes (BE468/BE469) Schlage Connect™ Battery Replacement (BE468/BE469) VIEW MORE VIDEOS. Set lock access based on schedules. The Schlage Connect allows you to use anywhere from four-digit user codes up to eight-digit user codes. Then tap “Delete This Code”. Contact About FAQ Find a retailer Join our mailing list. From there, tap the user code you want to delete. Through some searching on the forum, it appears there was an add-on to the Classic app called “Smart Locks” that could do things like manage user codes in your locks. Then press “Delete this code”. Schlage Connect™ Connected Keypads View all Support See All Support. There’s a bug on the Smartthings app: on the Lock Codes tab, when I try to rename, add, or SMS a new pincode, the window where I type is off-centre, and I am not able to scroll down to click accept or cancel. Press Enter. To delete a user code on your phone, tap on the arrow off to the right to access the lock’s user codes. Depending on what you want to connect with, you can purchase either the Z-Wave Plus model or the Zigbee model, though both connect with SmartThings. Review and manage active lock codes. Simple to use, rental users are automatically synchronized with the rental calendar, for manual users enter a name and a code for each user. How-To Center Security Center Understand Product Options Frequently Asked Questions Warranty Contact Us Trade Professionals Read More. To delete a user code on your phone, press the right arrow to access the user codes for the lock. Manage Hello Home phrases based on keypad inputs. I just got and installed my new SmartThings hub yesterday, I got the new app and it’s all working well so far with my previous setup. I just recently got a Schlage touchscreen deadbolt and added it to the devices for my ST hub. Leave the user name/code blank if you want to delete the code. Sort of new to ST and the new app (I never had the “old” app which is called Classic now). Track your codes the smart way. The Schlage Connect Smart Lock allows you to use anywhere from four-digit user codes up to eight-digit user codes. If you have the Schlage Encode™ Smart WiFi Deadbolt or Schlage Sense™ Smart Deadbolt, you can use the Schlage ® Home app to track access codes. The Schlage Connect™ Smart Deadbolt combines advanced features and compatibility with your home automation or security system, allowing you to control your lock from anywhere and freeing you from the hassles of lost keys, getting locked out, or hiding a spare for friends and family. In fact, the Connect is really two models. The Schlage Connect Smart Deadbolt is one model that is more suited to work with third-party devices like SmartThings. From there, tap on the user code that you want to delete. Receive notifications when a user used their code. Especially if you create multiple access codes, you might need a way to remember what code belongs to whom. This works with any lock that supports remote code programming (Schlage, Yale, Kwikset, IDLock etc). Lock Manager Incomplete List of features: Manage user codes on locks. Sign up for easy DIY tutorials, product giveaways and discounts. 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