Updated the guidance on protecting people who are at higher risk. See the guidance for those who have been in contact with, but do not live with, a person who has tested positive for COVID-19. Introducing more one-way flow through buildings. You must have a system in place to ensure that you can collect that information from your customers and visitors, and provide this data to NHS Test and Trace, if it is requested. Guidance for people working in, visiting or delivering to other people's homes. Check ‘Maintaining records of staff, customers and visitors to support NHS Test and Trace’ for details. Employers and workers should always come together to resolve issues. Your risk assessment will help you decide whether you have done everything you need to. Guidance for people who work in or run offices, contact centres and similar indoor environments. Avoiding people working face-to-face. Currently, you can only leave home for work purposes where it is unreasonable for you to do your job from home. Monitoring the wellbeing of people who are working from home and helping them stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site. If it is not possible, keep the number of people in the vehicle to a minimum and as distanced within the vehicle space as possible, and use other safety measures such as ensuring good ventilation. Face coverings are mandatory on public transport and for customers in shops and supermarkets, indoor shopping centres, banks, building societies, post offices, premises providing professional, legal or financial services, auction houses and where food or drink is purchased. This document has been prepared by the Department for Business, Energy and Industrial Strategy (BEIS) with input from firms, unions, industry bodies and the devolved administrations in Wales, Scotland and Northern Ireland, and in consultation with Public Health England … HSE COVID-19 enquiries Betting shops are required by law to maintain records of staff, customers and visitors to support NHS Test and Trace. Reconfiguring seating and tables to optimise spacing and reduce face-to-face interactions. By continuing to use this site, you agree to our use of cookies. Any PPE provided must fit properly. Complete a COVID-19 risk assessment. Working safely during the coronavirus outbreak – a short guide Page 6 of 8 Health and Safety Executive. Limiting passengers in corporate vehicles, for example, work minibuses. People involved in the provision of assistance to others should pay particular attention to sanitation measures immediately afterwards including washing hands. Share it with all your staff. Gov.scot uses cookies which are essential for the site to work. Employers also have particular responsibilities towards disabled workers and those who are new or expectant mothers. This includes individuals who have symptoms of COVID-19 as well as those who live in a household or are in a support bubble with someone who has symptoms and those who are advised to self-isolate as part of NHS Test and Trace. We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible. These include sending letters, serving improvement notices and prohibition notices and in cases where significant breaches are identified then prosecutions can be brought. Objective: To make sure that any site or location that has been closed or partially operated is clean and ready to restart, including: Checking whether you need to service or adjust ventilation systems, for example, so that they do not automatically reduce ventilation levels due to lower than normal occupancy levels. It will take only 2 minutes to fill in. For example, having dedicated staff to encourage social distancing or to manage security. Where possible, using the same pairs of people for loads where more than one is needed. Where possible, cohorts of workers should be matched to zoned canteen areas. Good ventilation can be different for areas depending on how many people are in there, how the space is being used, and the particular layout of the area. Where the social distancing guidelines cannot be followed in full in relation to a particular activity, businesses should consider whether that activity can be redesigned to maintain a 2m distance or 1m with risk mitigations where 2m is not viable. Coronavirus (COVID-19): working safely Our guidance on making your workplace COVID-secure gives an overview of the steps employers can take to protect people in the workplace. The higher-risk groups include those who: You should consider this in your risk assessment. We use this information to make the website work as well as possible and improve government services. Non-essential retail is required to close, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, auction houses (except for auctions of livestock or agricultural equipment) and market stalls selling non-essential goods. Help us improve GOV.UK. For areas where regular meetings take place, use floor signage to help people maintain social distancing. During the COVID-19 pandemic, everyone is working hard towards positive outcomes and to sustain support for people using services. Sharing your risk assessment. As we deal with the consequences of the pandemic you may find you need to take on a new role or work differently, providing care and support by phone or through technology rather than face to … Any data collected is anonymised. You must review the measures you have put in place to make sure they are working. Find out how to do a risk assessment. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. If appropriate, the government has powers under schedule 22 of the Coronavirus Act 2020 to close venues hosting large gatherings or prohibit certain events (or types of event) from taking place. At Working Wales, we’re here to support you through these changing times with free advice, guidance and access to training to help you get into work or further your career. Staggering collection times for customers collecting items, with a queuing system in place to ensure compliance with social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable). Thinking about risk. Guidance for people who work in or run shops, branches, stores or similar environments. Providing more waste facilities and more frequent rubbish collection. It does not apply to food preparation or food service in clinical or healthcare settings. We would expect all businesses to demonstrate to their workers and customers that they have properly assessed their risk and taken appropriate measures to mitigate this. It gives practical considerations of how this can be applied in the workplace. Avoid sharing vehicles except within a family, for example on test drives. Risk assessment during the coronavirus (COVID-19) pandemic. Read progress update reports. The UK is currently experiencing a public health emergency as a result of the COVID-19 pandemic. From 28 September, by law businesses may not require a self-isolating employee to come into work. This includes completing a suitable and sufficient assessment of the risks of COVID-19 in the workplace and identifying control measures to manage that risk. Considering whether you have enough appropriately trained staff to keep people safe. Objective: To help everyone keep good hygiene through the working day. Where the enforcing authority, such as the HSE or your local authority, identifies employers who are not taking action to comply with the relevant public health legislation and guidance to control public health risks, they are empowered to take a range of actions to improve control of workplace risks. Frequent cleaning of objects and surfaces that are touched regularly, including self checkouts, trolleys, coffee machines, betting machines or staff handheld devices, and making sure there are adequate disposal arrangements for cleaning products. Objective: To keep the workplace clean and prevent transmission. Hand washing facilities or hand sanitiser must be available at the entrance to canteens and their use should be supervised. Considering whether you need to put in place any particular measures or adjustments to take account of your duties under the equalities legislation. Objective: To maintain social distancing wherever possible, on arrival and departure and to enable handwashing upon arrival. Together we can change your story. Objective: To minimise the contact resulting from visits to stores or outlets. If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating. Take into account total floorspace as well as likely pinch points and busy areas. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, sex or disability, race or ethnicity. These rules will not apply to workplaces or education settings, alongside other exemptions. Face coverings are not a replacement for the other ways of managing risk, including minimising time spent in contact, using fixed teams and partnering for close-up work, and increasing hand and surface washing. Where a worker has tested positive while not experiencing symptoms but develops symptoms during the isolation period, they should restart the 10-day isolation period from the day the symptoms developed. By working together, the Welsh Government hopes that employers and employees can come to a reasonable judgment on the best way to … If you have fewer than 5 workers, or are self-employed, you don’t have to write anything down as part of your risk assessment, but you may decide it would be helpful to. Objective: That all employers carry out a COVID-19 risk assessment. Clinically extremely vulnerable individuals are advised not to attend work during the national lockdown. This document is to help employers, employees and the self-employed in the UK understand how to work safely during the COVID-19 pandemic, keeping as many people as possible 2 metres apart from those they do not live with.We hope it … Objective: To minimise the risk of transmission through customer fitting rooms. Staff canteens and restaurants that are open to staff only will usually need to take the steps below. You can change your cookie settings at any time. Limiting the number of customers in the store, overall and in any particular congestion areas, for example doorways between outside and inside spaces. Guidance for people who work in or run shops, branches, stores or similar environments. Providing clear guidance on social distancing and hygiene to people on arrival, for example, signage and visual aids. Encouraging workers to remain on-site and, when not possible, maintaining social distancing while off-site. To support our diverse business sector Birmingham City Council has provided a translated version of the government 5 steps to working safely, as published on the 26 June 2020. Public health is devolved in Northern Ireland, Scotland and Wales; this guidance should be considered alongside local public health and safety requirements and legislation in Northern Ireland, Scotland and Wales. Plates, cutlery and glasses should be handwashed in hot soapy water or washed with detergent in a dishwasher rated for disinfection. Looking at how people move through the shop and how you could adjust this to reduce congestion and contact between customers, for example, queue management or one-way flow, where possible. We expect that this document will be updated over time. There are interactive tools available to support you from the Health and Safety Executive (HSE). Working safely during coronavirus (COVID-19) From: Department for Business, Energy & Industrial Strategy and Department for Digital, Culture, Media & Sport ... Help us improve GOV.UK. Other shops and branches do not need to maintain records of customers and visitors to support NHS Test and Trace. by the Northern Ireland Executive, the Scottish Government, and the Welsh Government. Queue points on the floor should be clearly marked to ensure social distancing is possible. Search for: Working safely Vue: The simplicity of NHS Test and Trace. … You may need to use more than one of these guides as you think through what you … Find out more about the National Lockdown and what you can and cannot do. As part of your risk assessment, you should ensure you have an up to date plan in case there is a COVID-19 outbreak. Having clearly designated positions from which colleagues can provide advice or assistance to customers whilst maintaining social distance. Where the social distancing guidelines cannot be followed in full, even through redesigning a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between their staff. Minimising unnecessary contact at gatehouse security, yard and warehouse. Betting shops are legally required to keep a record of all customers, visitors and staff for 21 days. Considering the maximum number of people who can be safely accommodated on site. Reviewing layouts and processes to allow workers to work further apart from each other. Minimise self-serving options for food and drink. Providing guidance to how workers can safely assist customers with handling large item purchases. Employers have a duty to consult on health and safety matters. The risk of transmission can be substantially reduced if COVID-19 Secure guidelines are followed closely. Minimising contact during payments and exchange of documentation, for example by using electronic payment methods and electronically signed and exchanged documents. There is separate guidance on keeping a record of staff shift patterns. This version is up to date as of 5 November 2020. This document is one of a set of documents about how to work safely in different types of workplace. Working Safely Guidance During these unprecedented times, it is important for businesses to operate where it is safe to do so. You are not responsible for enforcing customer face covering law; however, you should take reasonable steps to ensure customers are aware they are required to wear a face covering – such as by displaying a notice. If individuals cannot work from home, then they should not attend work. If your building has been unoccupied for a period during any lockdowns, consider legionella risk and HSE advice. Providing regular reminders and signage to maintain hygiene standards. If this … Clearing workspaces and removing waste and belongings from the work area at the end of a shift. This means taking appropriate steps to provide a safe working environment, which may include providing face coverings where appropriate, alongside other mitigations such as screens and social distancing. This is because of the potential for increased risk of transmission, particularly from aerosol transmission. Using outside premises for queuing where available and safe, for example some car parks. Working with neighbouring businesses and local authorities to consider how to spread the number of people arriving throughout the day for example by staggering opening hours; this will help reduce demand on public transport at key times and avoid overcrowding. Email: [email protected]uk Web: www.develop-u.co.uk Holding meetings outdoors or in well-ventilated rooms whenever possible. This includes taking reasonable steps to protect your workers and others … Take part in NHS Test and Trace. This one is designed to be relevant for people who work in or run shops, branches, stores or similar environments. Objective: Ensuring workers maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable), wherever possible, including while arriving at and departing from work, while in work and when travelling between sites. Guidance for people who work in or run outdoor working environments. Failure to carry out a suitable and sufficient risk assessment and put in place sufficient control measures to manage the risk may be considered a breach of health and safety law. Providing hand sanitiser in meeting rooms. We use cookies to collect information about how you use GOV.UK. guidance around working safely during COVID-19 should ensure that volunteers are afforded the same level of protection to their health and safety as others, such as ... [email protected]gov.uk. Objective: Employers should ensure workplaces are safe for anyone who cannot work from home. These could include: Local authorities should avoid issuing licenses for events that could lead to larger gatherings forming and provide advice to businesses on how to manage events of this type. It contains non-statutory guidance to take into account when complying with these existing obligations. One of the key messages from Prime Minister Boris Johnson’s speech on Sunday evening was that people who can’t work from home should be “actively encouraged” to go to work. Rethinking demonstrations and promotions to minimise direct contact and to maintain social distancing. By law, staff and customers of retail settings are required to wear a face covering, unless they have an exemption. [email protected], Magna Way, Rotherham South Yorkshire, S60 1FE. We thank you for playing your part in this national effort. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19). This includes: People delivering close contact services in retail environments should also refer to guidance on keeping workers and clients safe during COVID-19 in close contact services. By law businesses must remind people to wear face coverings where they are required, for instance using signage. Who should go to work. Ensuring latest guidelines are visible in selling and non-selling areas. Where possible you should keep people 2 metres apart. Applies to: England (see guidance for Wales, Scotland, and Northern Ireland). Good ventilation can reduce this risk. This means telling workers: Find further detail on face coverings including when to wear one and how to make your own. 1.2 Sharing … Staggering break times to reduce pressure on the staff break rooms or places to eat and ensuring social distancing is maintained in staff break rooms. Only absolutely necessary participants should physically attend meetings and should maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable). Providing packaged meals or similar to avoid fully opening staff canteens. Consider the mental health and wellbeing aspects of COVID-19 for yourself and others. In this section. The Government has introduced new Covid-19 Secure Guidelines for businesses and those reopening in Hackney have been busy implementing new ways of operating to ensure the safety of customers and staff.. Below are some examples of how this is being carried out in a range of different … They will also need to monitor these measures to make sure they continue to protect visitors and workers. Contacts will need to self-isolate for 10 days from the day after contact with the individual who tested positive has taken place. This guidance is for betting shops only. Considering methods to reduce frequency of deliveries, for example, by ordering larger quantities less often. Avoiding transmission during meetings, for example avoiding sharing pens, documents and other objects. Find your local PHE health protection team. Guidance for people who work in or run indoor labs and research facilities and similar environments. You should also consider the security implications of any decisions and control measures you intend to put in place, as any revisions could present new or altered security risks that may require mitigation. This includes, but is not limited to, refraining from playing music or broadcasts that may encourage shouting, including if played at a volume that makes normal conversation difficult. In this section. Objective: To make sure people understand what they need to do to maintain safety. Informing customers that they should be prepared to remove face coverings safely if asked to do so by police officers and staff for the purposes of identification.